Shipping policy
Shipping Policy
Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays) after your payment is received and confirmed. Once your order has been processed, it will be shipped using the delivery method selected at checkout.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and order weight. Delivery times vary by destination and carrier service. Once your order has shipped, you will receive an email confirmation with tracking information.
Order Changes & Address Accuracy
Please ensure your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Changes to orders cannot be guaranteed once processing has begun.
Delays
While we strive to ensure timely delivery, BRANA BEAUTI is not responsible for delays caused by postal carriers, customs, weather conditions, or other factors beyond our control.
Lost or Stolen Packages
We are not liable for lost or stolen packages confirmed to be delivered to the address entered at checkout. Customers should contact the carrier directly to file a claim.
Questions
For shipping questions, please contact us at:
📧 branacs@branabeauti.com
📍 BRANA BEAUTI — 18291 N Pima Rd, Ste 110, Scottsdale, AZ 85255